An essential part of Underscore's manifesto is dedicated to transparency and fair and respectful business practices. Your privacy as visitor on this website, in doing business with Underscore, and while using this online shop are paramount. Any data we collect is treated confidentially and is collected for the purpose of making your experience as smooth as possible.
Data collected on this website are of two sorts:
Underscore’s website uses SSL encryption (you can verify this by checking the https protocol in your browser address bar). This means any information sent between your browser and Underscore’s web servers is end-to-end encrypted and cannot be read by anybody in-between.
For storing orders we are seamlessly creating an account linked to the purchase email, which is used to download the purchased fonts. To facilitate handling your order and making the licensed fonts available to you we need to create an account, so you can later return and access download your files and review your order.
Auxiliary data and analytics about visitor behavior and actions is implemented via Google Analytics and Google Tag manager. That information is collected in anonymized form, and our site works perfectly fine should you choose to opt to suppress such tracking in your browser. Your IP address and URI requests are logged on our servers, but they, too, are anonymous statistics we use merely to monitor our website’s performance and user needs, such as what are commonly used browsers and screen resolutions our visitors have.
Your data is handled by Underscore, a private trade name registered in Finland, and the actual person responsible for your data’s secure handling is Johannes Neumeier, owner of Underscore Type. If you have questions relating data security or privacy feel free to get in touch.
Underscore does not share data collected about visitors or customers with any third party. Period.
Underscore’s use of social media logins as well as analytics cookies enables those third party services to establish that you have visited this website. No user information is actively shared with those services.
We take data security and your privacy very serious. Here is a couple of measures we have taken to make sure your account and purchase data is save with us:
You can access your account, change your billing data, password, and view your password here.
If for some reason or another you wish to get a copy of all the data we have collected relating to your visit or account please be in touch with support.
It is also okay should you want to entirely have your account and any traces of it erased from our data storage. Certain data relating to your purchase we will retain as offline hard copy, but deleting your account with us is possible. For this, too, please be in touch with support.